Krow App - Frequently Asked Questions

Hemen İndir

Can I use the application on multiple devices at the same time?

You can use the app on multiple devices with your Krow account. However, you cannot use it on multiple devices at the same time.

Can I update my goal?

Goals are prepared for 21 days. If you wish, you can update your goal information even before the 21 days are completed.

I entered my department incorrectly, can I correct it?

Since the sections are assigned to users through their accounts, they cannot be corrected later.

Can I update my username?

You can update usernames at any time from the profile editing section in the settings screen on the profile.

How can I keep my account safe?

The most important way to keep your account secure is to use a strong password. Remember to change your password regularly and not to share it with others. Additionally, enabling extra security measures such as two-factor authentication will also help protect your account.

I forgot my password, how can I reset it?

If you are logging in with email instead of logging in with Google and Apple, your password will be created. If you have logged in this way and forgotten your password, you can reset your password from the 'I forgot my password' section on the screen where you entered your password.

Can I change my email address?

Yes, the email, name, and username can be updated from the profile editing section.

How can I report the error I encountered in the application?

If you encounter an error related to the question while on the question screen, you can report it using the “report error” button. For other errors you encounter within the application, you can reach our Whatsapp support line or our email address in the “contact us” section found in the settings section of your profile.

How is data stored in the application and how is security ensured?

The data within the application is stored on a remote server with necessary security restrictions. Your important data is stored in the database using various security algorithms with a "hash" structure.

Hemen İndir

Can I use the application on multiple devices at the same time?

You can use the app on multiple devices with your Krow account. However, you cannot use it on multiple devices at the same time.

Can I update my goal?

Goals are prepared for 21 days. If you wish, you can update your goal information even before the 21 days are completed.

I entered my department incorrectly, can I correct it?

Since the sections are assigned to users through their accounts, they cannot be corrected later.

Can I update my username?

You can update usernames at any time from the profile editing section in the settings screen on the profile.

How can I keep my account safe?

The most important way to keep your account secure is to use a strong password. Remember to change your password regularly and not to share it with others. Additionally, enabling extra security measures such as two-factor authentication will also help protect your account.

I forgot my password, how can I reset it?

If you are logging in with email instead of logging in with Google and Apple, your password will be created. If you have logged in this way and forgotten your password, you can reset your password from the 'I forgot my password' section on the screen where you entered your password.

Can I change my email address?

Yes, the email, name, and username can be updated from the profile editing section.

How can I report the error I encountered in the application?

If you encounter an error related to the question while on the question screen, you can report it using the “report error” button. For other errors you encounter within the application, you can reach our Whatsapp support line or our email address in the “contact us” section found in the settings section of your profile.

How is data stored in the application and how is security ensured?

The data within the application is stored on a remote server with necessary security restrictions. Your important data is stored in the database using various security algorithms with a "hash" structure.

Hemen İndir

Can I use the application on multiple devices at the same time?

You can use the app on multiple devices with your Krow account. However, you cannot use it on multiple devices at the same time.

Can I update my goal?

Goals are prepared for 21 days. If you wish, you can update your goal information even before the 21 days are completed.

I entered my department incorrectly, can I correct it?

Since the sections are assigned to users through their accounts, they cannot be corrected later.

Can I update my username?

You can update usernames at any time from the profile editing section in the settings screen on the profile.

How can I keep my account safe?

The most important way to keep your account secure is to use a strong password. Remember to change your password regularly and not to share it with others. Additionally, enabling extra security measures such as two-factor authentication will also help protect your account.

I forgot my password, how can I reset it?

If you are logging in with email instead of logging in with Google and Apple, your password will be created. If you have logged in this way and forgotten your password, you can reset your password from the 'I forgot my password' section on the screen where you entered your password.

Can I change my email address?

Yes, the email, name, and username can be updated from the profile editing section.

How can I report the error I encountered in the application?

If you encounter an error related to the question while on the question screen, you can report it using the “report error” button. For other errors you encounter within the application, you can reach our Whatsapp support line or our email address in the “contact us” section found in the settings section of your profile.

How is data stored in the application and how is security ensured?

The data within the application is stored on a remote server with necessary security restrictions. Your important data is stored in the database using various security algorithms with a "hash" structure.